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Privacy Statement

We care about your on-line experience and your privacy. We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.

When you shop on this website, we will collect the Personal Information we ask you to input, such as your name, e-mail address, billing address, delivery address, telephone number, product selections and payment card details. Customers' payment card details are not retained online. The only information stored on our secure server is a customer's transaction history, name, billing and delivery address, contact telephone number (where provided) and e-mail address. will never give, lease or sell your personal information to any other company.

We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like and .com) and the pages of our website that were viewed during your visit. This information is used to improve our services and does not include any of your Personal Information. is committed to the highest levels of privacy for our customers' information. Whether we gather your personal or corporate information on the internet, or by other means, we pledge:

• To dispatch your order with plain packaging, no indication of contents will be shown on the packaging;
Not to sell, giveaway or otherwise communicate your personal or corporate information to any other persons or companies;
To use your personal information to provide you with information or materials only if you request it;
To provide you, the customer, with the opportunity to remove your information from our database, at your request. WILL NOT contact you via unsolicited e-mails or postal mail, phone calls or faxes.

We will contact you via e-mail only for the following purposes:

Provide order confirmation and delivery notices
Deal with other order-related issues (if necessary)
To answer any enquiries you may have
Promotional e-newsletters - with opt out option*

(*Should any customer not want to receive our promotional e-newsletters, please tick the relevant box at the checkout or follow the link at the bottom of any newsletter).

When entering any of our competitions, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a competition, you are also included in our newsletter list to receive our promotional e-newsletters. You may unsubscribe from these at any time by following the link at the bottom of the newsletter.

Please be aware that if we are requested by the police (or any other regulatory or government authority investigating suspected illegal activities) to provide your Personal Information we are entitled do so.

We reserve the right to change our privacy policy at any time. Accordingly we recommend that you check this page every so often in order to see any updates to this policy. If you have any questions about our privacy policy, you can contact us by post or email:

Customer Services Team
The Sands
Shore Road
United Kingdom


The website places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. Some cookies help us to deliver a high quality website and online shopping experience for our customers and some collect information about browsing and buying behaviour.

For more information about the cookies we use on this website and how you can control them, please read our full Cookie Policy.

Tel. 01704 577111
Fax. 01704 577506
Co. Reg. No. 3919803

Registered Company No. 3919807

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